You will need your Account number, printed on your welcome pack or statement, plus the email you used when you switched.
You can only activate an online account if you are a domestic or small business customer.
You can find your Account Number on your bill. If you have more than one account, any current account number can be used here.
Please use the email address you registered to your Good Energy account when you switched
Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 13:00